2023 Author: Donald Evans | [email protected]. Last modified: 2023-05-21 05:03
A few days ago, HP printers surprised their users by launching a programmed message indicating that the cartridges in use were not working correctly, when what happened was that they were detected to be from a manufacturer other than. Well, now HP will again allow the use of non-original cartridges in its printers in response to this controversy.
Really, the debate about whether the manufacturer can decide which cartridges we use makes sense. Many users believe that they should have full control of their printer. But when HP disabled non-genuine cartridges, it did so because it ensured a good printing experience for its users, and because third-party cartridges infringed its intellectual property. Or, at least, those are the reasons he gives, which make some sense.
HP notes that not all third-party cartridges have stopped working. Those that include a chip approved by HP itself have not been affected, but the rest are no longer accepted. However, the company is going to release a firmware update that will allow us to recover the use of non-genuine cartridges
An optional firmware update is expected to be available in about two weeks to re-enable the use of non-genuine cartridges. We do not know to what extent HP is going to advertise it, it is possible that many users do not know about it and do not recover the functionality of their printers. We will have to wait and see.
Not long ago we got to know HP's ink subscription service, proof that the brand is committed to offering us comfort and peace of mind in exchange for taking greater control of our printer.
What HP has made clear is that the problem this time has been that they have not communicated their intentions to their users correctly. But the company does not rule out continuing controlling non-genuine cartridges to improve the consumer experience and protect its intellectual property.
What do you think of this topic? Is HP justified, or would you like more control of your printer?