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Wallapop is a well-known platform that allows you to buy and sell all kinds of second-hand objects, but it is likely that on some occasion you have a question about the service, so you should knowwhat ways are there to contact Wallapop
In that case, either because you don't know how to use any section of the service or if by chance you experience some kind of problem while using Wallapop, you can contact them so that they can resolve or help you with incidents or doubts.
Right now there are different routes, so you can use the one you want or the one that best suits you at all times and is most comfortable for you. Surely you don't need them in any case, but in any eventuality it is best to know them in detail
In any case, Wallapop has a section of “Frequently Asked Questions” available on its website and application for iOS and Android. In the case of the web, it is enough to go down to the end of the page to access it.
In there is a complete section with the answers to many of the questions that you could ask yourself at any time (advice, how to sell on Wallapop, what things can be sold, etc.).
Therefore, it would be a good idea to consult this section first to see if your question can be answered through this section, and if not, and If you see that you can't find another possibility, you can contact Wallapop by other means like the ones we are going to show you.
One of the ways you could use to get in touch with Wallapop is their social networks, especially Twitterthrough the official profile @wallapop It would be enough to post a tweet mentioning that account, or better yet, open a private message if you want more discretion.
They should take much less time to get back to you here than by email (which we'll tell you later), so you should get an answer in a few hours or 1-2 daysas much. If you see that they don't answer you, you can always wait a few days and write to them again.
This also applies to their Facebook and Instagram profile, that is, it is best to open a private message to contact them on both social networks and tell them your question or problem, surely in a short time you could receive an answer to what you have told them.
The easiest and most direct way to contact Wallapop is to use a specific email address. Through the address [email protected] or [email protected] you can formulate your doubt, problem or any other aspect that worries you or you want to solve.
The logical thing to do would be wait at least 3 or 4 days to get a response, but nothing guarantees that they will respond, the most normal thing is yes and they could take a little time, so please be patient if you use this way to communicate with Wallapop.
There is another address, specifically [email protected], which has a very specific purpose, it is nothing more than the address that sellers should use for billing issues in case you are a company or self-employed.
Postal mail or going to headquarters
Like many companies, Wallapop has an office in Spain and you can use this option to contact them, either through Postal mail or by showing up at the address that we will indicate below since it has recently changed.
It was previously located at C / Carrer de Casp 162, 2nd floor, in Barcelona, but now they are located at the following address:
Avenida Meridiana nº 89, P 6, 08026 Barcelona, Spain
There are different ways to get in touch with Wallapop in case of any doubt or incidence, now it's your turn to choose the most comfortable way for you result so that in a short time you can solve with them what was worrying you.