If you are a customer of Carrefour and you have received certain messages and notifications similar to those included in this article in reference toCarrefour Pass , don't worry. From Carrefour they inform that it is a technical error and that it does not affect users at all, except for the massive sending of messages.
This morning they were alerted to this mismatch in Carrefour Pass communications, where hundreds of customers were receiving notifications and messages of alleged purchases that would have been paid with the Carrefour Pass card without the authorization of the affected customers.
As we say, from Carrefour they affirm that they are empty charges, that is to say, that they really are only notifications and notices and that nothing has been charged through the Carrefour Pass card to the clients affected by the notification.
The company has not ruled on the matter, at least not beyond this statement posted on its main social networks.
Several hours have passed since this problem was made public, and even now there are those who are receiving notices, messages and notifications of alleged unauthorized charges on their Carrefour Pass accounts.
There are some affected who assure that they have been charged some charges without their authorization. We recommend backing off the charge by talking to our bank and waiting for Carrefour to resolve the issue.
The problem is widespread as it affects the website, the Carrefour Pass app and Carrefour's own app.
Other customers believe it could be a phishing attack, since the Carrefour website and apps are requesting data again Private and bank details. This request may be due to the technical changes that the platform is undergoing due to the bug.
We can confirm or deny anything, we would have to wait for Carrefour's statement when they manage to bring the situation that has been created due to the sending of a purchase notification by mistake to normal.
