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One of the main drawbacks that companies and businesses have in general is that people can issue harmless or harmful opinions on the internet, so we will explain how to delete one negative review from Google Maps and My Business.
This is one of the most recurring problems in queries from users who own a business or local that receives public and this type of negative review of Google Mapsand My Business seeks retaliatory action for an unrelated episode.
It is important to remember that Google reviews are not anonymous, the identity of the user who issued said opinion is registered and the person only requires a Google account for this.
Remove a negative review from Google Maps and My Business
Google is aware that on some occasions a negative review may be presented that is not appropriate and attached to reality, therefore they allow users to file a claim to remove these types of comments and exclude them from the My Business listing.
- First of all we must enter Google My Bussines.
- If you have multiple tabs the location you want to manage opens.
- Then click Opinions in the menu located on the right side.
- Choose the review you want to flag,click the three-dot menu, and then tap Flag as inappropriate.
It is important to be patient, since it is not a 24 hour service, so it may take a while for the option to disable Google reviews to be executed. This way you know how to remove a negative review from Google Maps and My Business.