It may be that entering the wrong password to unlock your iPhone several times has caused a deactivation problem. Well, today we are going to show you how to solve the problem that iPhone is disabled and must connect to iTunes
To block a terminal we had to enter the wrong password 5 times and from there we would have a margin of 6 to 10 attempts, with a time period of one minute. After this time or 10 attempts, if we are not able to enter the key successfully, the phone will be deactivated .
The problem with deactivating an iPhone is that the actions we must take thereafter are not as satisfactory as you could imagine. It is essential to have a backup copy on your computer that is as up-to-date as possible because it will be the copy that will be restored once the device is operational again.
Use PassFab iPhone Unlocker
A good option is PassFab iPhone Unlocker, a tool that allows you to bypass the lock of iPhone or iPad, delete the Apple ID account no password and generally avoid the iOS MDM (Mobile Device Management) system .
We need to connect the disabled iPhone using a Lightning cable to a PC or Mac where we have installed the program, although we will not use iTunes at any time.
- First we will connect the iPhone to the PC or Mac and we will open PassFab iPhone Unlocker, we must press the button " Start":
- We have to put the deactivated iPhone in recovery mode, the screen will indicate the process, which varies depending on the model:
- With the iPhone unlocked, we can choose a new password, Touch ID fingerprint or Face ID face, also restore the backup of security in iTunes or i Cloud .
Unlock with iTunes
When we get the dreaded message that the terminal is deactivated, we can have it operational again with iTunes, but what we are going to do is restore it, that is, leave it default as when we first opened it. That is why it is so important to have a well-updated backup .
To restore it we must follow the following steps:
- Connect the iPhone to the computer and open iTunes .
- While the phone is connected, we must force a reboot, a process that varies depending on the model .
- On iPhone 6s and earlier this is achieved by holding down the power button next to the home button. On the iPhone 7 and 7 Plus, you must hold down the power button and the volume down button. Starting with iPhone 8 you must press and release the volume up button, then do the same with the volume down button, and then press the power button.
- Although the Apple logo appears, we must not release the buttons that we have indicated until we see the recovery mode on the screen, that is, when an iTunes logo and a charging cable are seen on the screen .
- As soon as the " Restore" or "Update " option appears on our computer, we mustselect "Restore".
- Once the process has finished we already have our iPhone fully operational, but factory restored, that is, just as we came the first day .
- Now we must restore the last backup copy that we have saved, to recover everything we had on the terminal before it got blocked .
Unlock via iCloud
For iCloud to allow us to unlock our iPhone, it is very important that before blocking the terminal, the option " Find my iPhone"” was active. If this is so then we can follow the steps below to unlock the iPhone:
- Go to icloud.com/find and sign in with our Apple IDin iCloud .
- Now we choose the exact terminal we want from the list, if we have more than one iPhone .
- Next, click on " Erase iPhone" and thus the content of the iPhone will be erased including deactivation .
- And finally we will have the option to restore a backup copy or to configure the iPhone like new .
Obviously if your backup copy is very current, it would be normal for us to take advantage of it and restore said copy, although if, on the contrary, there was almost no information on the iPhone or unfortunately the backup copy we have is very old, we can choose to put the phone as new and start over.
These are the best ways, as well as official ones, to make sure that the dreaded message indicating that the phone is deactivated does not appear on our iPhone anymore.